Return and Exchange Policy
- Item/s should be in good and in its original conditions. Tags and plastic should be intact. Return/Exchange items must not have visible signs of wear or use, item/s should remain unwashed, unscented, no stain and not damaged
- Item/s to exchange to should be the same price or higher with the original ordered item/s; for there will be no change on your payment.
- Item/s to be exchanged to will depend on the availability of product/s.
- DISCOUNTED, SALE and BACKORDER items are final and cannot be returned or exchanged.
- Customer needs to ship back the item/s for exchange within the next 3-5 days, right after receiving the product.
- The customer will be responsible for the shipping fee both ways (to and from our warehouse) for an exchange. No meet ups.
- Once item/s is received, processing of the exchange will be 7 business days.
- Item/s that was sent for exchange should match the quantity and description indicated in the RETURN AND EXCHANGE FORM submitted.
- Once the item/s are ready for shipping, customer needs to deposit payment for shipping/ additional fee.
Exchanging an item?
Please use our Return and Exchange form below.
Kindly fill out and submit this form.
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Hazelnut Latte – ICED
₱135.00 -
Whipcream EXTRA
₱25.00 -
Espresso Shot EXTRA
₱30.00 -
Spanish Latte – ICED
₱135.00 -
Premium Croffle
₱130.00 – ₱150.00 -
Classic Croffle
₱90.00 – ₱120.00 -
Matcha
₱145.00 -
Strawberry
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Cookies and Cream
₱85.00 – ₱140.00 -
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Ube Cheesecake
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₱1,224.30 – ₱1,364.30 -
Manggo Graham Créme
₱85.00 – ₱140.00 -
Mocha Frappucino
₱145.00 -
Salted Caramel Frappucino
₱145.00 -
Caramel Frappucino
₱145.00 -
Java Chip Frappucino
₱155.00 -
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₱135.00 -
Cafe Mocha – ICED
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Salted Caramel – ICED
₱135.00 -
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₱135.00 -
Cafe Latte – ICED
₱130.00 -
Barbara Dress
₱2,499.00 – ₱2,899.00 -
Salato Caramelo – HOT
₱130.00 – ₱150.00 -
Cafe Mocha – HOT
₱130.00 – ₱145.00 -
Caramel Macchiato – HOT
₱120.00 – ₱145.00 -
Spanish Latte – HOT
₱120.00 – ₱140.00 -
Hazelnut Latte – HOT
₱120.00 – ₱140.00 -
Vanilla Latte – HOT
₱120.00 – ₱140.00 -
Cafe Latte – HOT
₱110.00 – ₱130.00 -
Paige (Onhand) Dress
₱1,299.00
₱909.30